Now Hiring - Jr. Client Success Representative in Miami, FL

About the Company:

Built by the number-one sales trainer in the world, Cardone Training Technologies has become one of the most trusted names in the sales industry. For over thirty years, Grant Cardone has helped companies expand sales, increase transaction profitability, and reduce turnover all by disrupting the status quo by implementing his proven, industry-leading processes, through management, and training technology.

Founded and led by CEO, Grant Cardone, a New York Times bestselling author, international social media influencer, renowned speaker, trainer and coach to fortune 500 companies as well as a real estate mogul, Cardone Training Technologies takes a cutting-edge, disruptive approach to sales, marketing, social media and consulting to give businesses an opportunity to increase their revenue and expand their market share.

Position: Jr. Client Success Representative

This is an upbeat environment where our mission is to help others get to the next level in their personal and professional lives. We are looking for team members that will embrace and fit that culture.

The purpose of the Event Ticket Specialist role is to manage the redemption process for clients who have purchased a ticket to an upcoming event. In addition while dealing with existing clients the Ticket Sales Specialist will also create additional ticket sales and upgrades to existing orders. The Ticket Sales Specialist works with the Sales, Finance, and Events teams in order to successfully book clients for upcoming events and confirm their attendance.

RESPONSIBILITIES

• New event ticket sales to fill up company events
• Redemptions of tickets that clients have purchased to multiple events ensuring a high show rate to company events.
• Updating internal systems so we have accurate information about how many tickets have been sold, redeemed, and confirmed to attend.
• Acts as the scheduling contact for a clients after the purchase, and provides expectations of the booking process
• Keeps accurate data in the CRM on client communication and situations
• Manages a ticketing email inbox to answer client requests and concerns as quickly as possible
• Represents the 10X Cardone culture consistently and overdelivers for client needs
• Learns Grant Cardone’s content in order to inform clients on events and topics that will be taught at Cardone events.

QUALIFICATIONS

Experience, Competencies and Education:

• High School diploma or GED preferred
• Sales experience not required
• Great attitude
• Able to use multiple technology platforms
• Desire to help others
• Competent problem solver
• Technical aptitude with the ability to learn software programs
• Experience with Google Drive, Sheets, and Docs is a plus
• Experience with HubSpot a plus

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SKILLS

• Positive attitude and confidence
• Above average written and verbal communication skills
• Computer software skills including Microsoft Office, Google Suite and Mac operating systems

This is full-time Monday to Friday 8am to 6pm, with additional hours/times as needed in Aventura FL, or Scottsdale, AZ

Cardone Enterprises is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Job Type: Full-time

Pay: $45,701.18 - $55,037.98 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• Under 1 year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Commission pay

Travel requirement:

• Up to 25% travel

Ability to commute/relocate:

• Miami, FL 33180: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person